While providing an insurance policy, it is important to make sure that the patient is not lying. Furthermore, it is also important that the doctors issuing medical certificates are doing their job honestly
An agent in the form of a patient will be sent to the concerned doctor on your behalf. The patient will not indulge in any rude behaviour or act untowardly with the doctor. He will just check if all the health claims provided in the insurance policy form by the applicant, are verified properly by the doctor or not.